Customer service full english language web media technology indonesia pt - Lokerja7
1 minute read
Pengalaman Kerja:
Fresh Graduate akan dipertimbangkan
Gaji:
IDR
2.500.000
–
5.000.000
Deskripsi Pekerjaan
Customer Service is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction.
Responsibilities:
- Respond to customer queries in a timely and accurate way.
- Identify customer needs and help customers use specific features.
- Analyze and report product malfunctions.
- Follow up with customers to ensure their technical issues are resolved.
- Gather customer feedback and share with our Product, Sales and Marketing teams.
Persyaratan
- Minimum Diploma in any field (IT field is a plus).
- Active English proficiency
- Have a set of skills customer oriented, good communication skill, confidence, friendly, good in negotiation.
- Having knowledge in the domain, hosting, blog, and website will be valued.
Diiklankan sejak
30 October 2019
Ditutup pada
29 November 2019
